Bambus House Holidays Rental

Welcome

Our home is your home during your holiday. Relax, enjoy and feel at home: that is exactly how we want you to feel at Bambus House.

We look forward to welcoming you and to making your stay everything you wish for. To help us do that, please read the guidelines below. They are few, simple and designed so that everyone, guests and neighbours alike, can make the most of their time here.

Arriving

• Arrival time. Check-in is from 5 pm to 10 pm. At any other time we need to agree it with you and it depends on our availability. For later arrivals, please arrange it with us in advance.
• Who books. The person responsible for check-in must be at least 25 years old.

• Before you arrive. Please fill in the online check-in form we send you ahead of time. When you arrive, we will welcome you in person and ask for a photo ID.
• Security deposit. We ask for a €300 deposit, made as a credit card pre-authorisation at no cost. If there is no damage to the accommodation, it will be released at the end of the period set by your bank. If there is damage to the building, furniture or equipment, the cost will be deducted from the deposit.
• Tourist tax. For direct bookings, or bookings made on a platform that does not collect the Municipal Tourist Tax, it is collected at check-in at the rates set by the Municipality of Loulé.

Leaving

• Departure time. Check-out is between 08 am and 11 am, to be agreed in advance. At any other time we need to agree it with you and it depends on our availability. Please respect the departure time so that we can offer an excellent service to our next guests.
• Before you leave:
  • leave the dishes washed;
  • leave the bed linen on the beds and the towels in the bathroom the beds are made up fresh and the linen goes to the laundry, so please do not wash it at the end of your stay;
  • take out the rubbish;
  • leave the household items where you found them when you arrived, including small pieces of furniture, decorative objects and the TV and air conditioning remote controls.
• Luggage. If you need to leave it temporarily, we will store it free of charge.

Who stays with us

• Number of guests. Please respect the number of people stated when you booked and accepted by us.
• Children. For the purpose of counting guests, children aged three or over count as adults.
• No extra guests. Extra guests and overnight visitors are not allowed. In any such case, a penalty of €50 per person per night will be charged.
• Cots and beds. Guests may not set up cots, air mattresses or any other kind of bed. Children under three have one of our cots available free of charge.
• One more child. Subject to availability, we may exceptionally accommodate one additional child up to 12 years old, in a cot or an extra bed, for a supplement of €25 per night.

Peace and good neighbourliness

• Pets. We love animals, but pets are not allowed, for reasons of hygiene and allergy prevention.
• Quiet hours. Please keep the noise down, inside and outside the house, especially between 10 pm and 08 am. Most of our neighbours are not on holiday, but they value peace and quiet.
• Parties. New Year’s Eve parties, stag or hen parties and other similar parties are not allowed without the hosts’ permission. Confetti may not be used under any circumstances.
• Smoking. Smoking is not allowed inside the house, for reasons of hygiene and for the comfort of all our guests. You may use the ashtrays outdoors, and we ask that you do not put out cigarettes anywhere else, especially in the garden areas.

Swimming pool

• For our guests only. The pool is for the exclusive use of guests staying in the two accommodations of this property.
• Keeping it clean. Please do not throw objects into it and take a shower before getting in. Eating or drinking in the pool is not allowed.

Looking after the home

• Gates and windows. At night, the outer gates of the villa must be locked, and also during the day when all guests are out. Likewise, the exterior windows must be closed whenever you go out.
• Before leaving the house. For safety reasons, please remember to turn off heaters or fans, lights and the TV.
• In the bathroom. To avoid blockages, please do not put toilet paper, cleaning wipes, tampons, sanitary pads or food waste in the toilet.
• Rubbish. Guests are responsible for not leaving household rubbish, bags or any other items in the street or in the villa’s walkways. Rubbish, properly tied in closed bags, may be put out every day in the bins in the neighbourhood.
• Parking. On this street, vehicles may only be parked on the left-hand side going uphill.

Bed linen, towels and cleaning

• Up to three weeks. We provide one change of bed linen and towels every week, free of charge.
• Medium and long stays. On arrival we provide two sets of bed linen and towels, and changing and washing them is the guest’s responsibility.
• In the suites. Towels are provided every three days.
• Extra cleaning, whole apartment. You may request cleaning and linen changes in addition to those mentioned above, paid for when the service is carried out:
  • Bambus House Blue: €150
  • Bambus House Green: €100

Contact us

We are a family-run accommodation and cannot offer a 24-hour reception, seven days a week. Even so, we are always close by: contact us whenever you need, preferably by WhatsApp, email or through our form, and we will reply as soon as possible.